topgunTerms of Use

When you create an account on topgun, you agree to the terms that govern your use of our platform. Our terms cover account registration, deposits and withdrawals, bonus conditions, dispute resolution, and the legal framework under which we operate.

topgun is an online gaming and sportsbook operator available only in jurisdictions where local law permits such services. We are not licensed or regulated by Indonesian authorities, and our services are subject to local legal restrictions. By using topgun, you confirm that you access and use our platform in compliance with the laws of your own jurisdiction.

This page sets out our core terms. We recommend reading it carefully before opening an account or making your first deposit.

Account Conditions on topgun

When you join topgun, we require you to provide accurate personal information, including your full name, date of birth, email address, and phone number. You must be of legal age in your jurisdiction to use our platform. We use this information to open your account, verify your identity (KYC), and process your deposits and withdrawals.

You are responsible for keeping your password and login credentials confidential. topgun is not liable for unauthorized access to your account if you disclose your credentials to third parties or use an unsecured device. If you suspect unauthorized activity, contact our support team immediately via email or in-app messaging.

Deposits and Our topgun Payment Methods

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). Deposits are processed instantly upon receipt. You are responsible for verifying the correct bank account or e-wallet details before confirming any transfer. topgun is not liable for deposits sent to incorrect account numbers or wallet addresses.

Minimum and maximum deposit amounts are displayed in your account settings. These limits may vary by payment method. Any deposit fees charged by your bank or payment provider are your responsibility.

Withdrawals and Settlement

You may request a withdrawal at any time by navigating to your account settings and selecting your preferred withdrawal method. All withdrawals are subject to identity verification (KYC) on your first request. Once verified, subsequent withdrawals proceed without further verification unless we detect unusual activity.

topgun processes withdrawal requests during business hours. Actual settlement times depend on your bank or payment provider—we do not control how quickly funds arrive in your designated account. Some withdrawals may be delayed if our anti-fraud systems flag the transaction for review. We will contact you if this occurs.

Our terms reflect our commitment to transparency. When you use topgun, you agree to our policies and accept that we enforce them consistently for all account holders.

Our topgun Policy on Bonuses and Disputes

Bonus Terms

topgun may offer bonuses (such as welcome offers or promotional credits) from time to time. Any bonus is subject to specific terms displayed when you claim it. Bonuses typically carry playthrough requirements—you must wager the bonus amount a certain number of times before withdrawing it. Some bonuses may be restricted to specific games or game categories. If you do not meet the terms, you forfeit the bonus.

Dispute Resolution

If you believe there is an error in your account balance, a game outcome, or a transaction, contact our support team within 30 days of the incident. We will investigate and respond within a reasonable timeframe. Our investigation is final unless we discover a clear system error that we can verify server-side.

• 1
  Report the issueWithin 30 days

  Email us or contact us via in-app messaging with details of the dispute (game, time, amount, outcome).

• 2
  topgun investigatesOur team

  We review game logs, transaction records, and any video evidence to determine what happened.

• 3
  topgun respondsFinal decision

  We provide our findings and any adjustment if warranted. This decision is final.

Account Suspension and Termination

We reserve the right to suspend or close your account if we suspect fraud, multiple account registration, use of unauthorized software, or violation of these terms. If we suspend your account, you may request a withdrawal of your remaining balance, subject to verification. We will not refund any losses incurred before suspension.

Limitation of Liability

topgun is provided "as is" without warranties. We are not liable for technical failures, internet outages, payment processing delays, or losses arising from your use of our platform. You use topgun at your own risk. Any claim against us must be made within one year of the incident or is barred forever.

Changes to topgun Terms

We may update these terms at any time. Changes become effective when posted to our website. Continued use of topgun after changes are posted constitutes your acceptance of the new terms. If you do not agree to changes, you may close your account and request a withdrawal of your balance.

Regional Considerations Across Indonesia

Players across Jakarta, Surabaya, Bandung, Medan, and Semarang use topgun, but our service availability depends on local law. We do not offer our services in any jurisdiction where online gaming is prohibited by statute. If you are unsure whether topgun is legal in your area, consult local authorities or a legal advisor before opening an account.

Contact topgun

If you have questions about these terms or need assistance, contact our support team via email or in-app messaging. We respond during business hours and can clarify our policies or help with account or payment issues.