topgun Privacy Policy
This page describes what we collect when you use topgun and how we keep that data protected. We take your privacy seriously and are committed to being transparent about our practices.
When you create an account on topgun, register a payment method, or interact with our live-dealer tables, sportsbook, and slot games, we collect certain information. We use that data only to operate our platform, process your transactions, verify your identity, and improve your experience where local law permits our services.
Our policy applies to all users of topgun across supported jurisdictions. If you have questions about how we handle your information, please contact us at the address listed at the end of this page.
What we collect and why
We collect information in several categories. First, we gather account details: your name, email address, date of birth, and phone number. We also collect identity documents (national ID, passport) during our KYC verification process to confirm your age and location. This helps us ensure compliance with local laws in your jurisdiction.
Second, we record transaction data. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer (mobile banking, local payment, online payment, e-wallet), we store payment details, amounts, and timestamps. We do not retain full credit card or bank account numbers; those are handled by our payment processors.
Third, we log behavioural information: which games you access on topgun (live blackjack, roulette, baccarat, Dragon Tiger, Sic Bo, or our sportsbook markets covering Liga 1, MotoGP, badminton, and esports like Mobile Legends), session duration, and device type. This helps us optimise our platform and detect fraud.
We also collect technical data: your IP address, browser type, operating system, and cookie identifiers. This information helps us understand how you access topgun—whether via browser, mobile app, or PWA—and allows us to deliver content in your preferred language.
How we use and share your data
We use your information to operate topgun: processing deposits and withdrawals, settling live-dealer and sportsbook activity, and verifying your identity. We also use it to detect suspicious behaviour, prevent fraud, and comply with anti-money-laundering rules in your region.
We may share your data with third parties only where necessary. Our payment processors (for mobile banking, local payment, online payment, and bank transfers) receive transaction details. Our live-dealer studios and game providers receive minimal identifiers to authenticate your session. Analytics providers may receive anonymised data to help us improve site performance.
We do not sell your personal information. We do not share your data with marketers or advertisers without your consent. If local authorities in your jurisdiction request information about you, we will comply with valid legal process and notify you where permitted by law.
Your rights on topgun
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data held by topgun. You may also object to certain processing or request a copy of your information in a portable format. To exercise these rights, contact our support team using the details below.
You can manage cookie settings and tracking preferences in your browser. If you disable certain cookies, some features of topgun may not function optimally, but the platform will remain accessible.
Cookies, security, and contact
We use cookies and similar tracking technologies to recognise you, remember your preferences, and measure how you engage with topgun. Essential cookies allow login and payment processing. Analytical cookies help us understand traffic patterns. You can manage or refuse non-essential cookies via your browser settings.
We protect your data using industry-standard encryption (SSL/TLS) and secure server infrastructure. Our servers may be located outside your home jurisdiction. We implement access controls so only authorised topgun staff can view sensitive information. However, no system is completely risk-free; if you believe your account has been compromised, change your password immediately and contact us.
Your trust in topgun depends on how carefully we handle your information. Transparency and security are non-negotiable.
If you have privacy questions or wish to file a complaint, contact us at [email protected]Include "Privacy Request" in your subject line. We aim to respond to legitimate enquiries within 14 business days. Our services are available only in jurisdictions where applicable law permits; users are responsible for verifying local compliance.
We may update this policy from time to time. Material changes will be posted on topgun with a prominent notice. Your continued use of the platform after such updates constitutes acceptance. This privacy policy was last updated and will continue to evolve as we refine our practices.
Policy highlights
- We collect name, email, ID documents, payment details, and behavioural data to operate topgun and comply with local law.
- We share data only with payment processors, game providers, and legal authorities when required.
- We do not sell personal information or use it for unsolicited marketing.
- You have rights to access, correct, or delete your data; contact support to exercise them.
- We use encryption, access controls, and regular security reviews to protect your information.